Almost all air compressor dealers frequently encounter a tricky problem: users want to postpone air compressor maintenance for hundreds, or even thousands, of hours. In this situation, everyone tries to reason with the user, explaining the potential damage caused by delaying maintenance and how it could ultimately cost the user more in the long run. If the user doesn't understand, the dealer is left with only one option: "Don't blame me if something goes wrong later." This type of conversation is likely familiar to many air compressor dealers.
This approach to persuading users is, in my opinion, a waste of energy, mainly because it fails to address the core issue – why does the customer want to postpone maintenance? Whether it's due to busy production schedules, objective factors preventing downtime, or simply a desire to save money, the user wants to delay maintenance. Because the user is trying to save money, and despite discussing the potential hazards, the impact of delaying maintenance isn't immediately apparent, the user doesn't see the risk and the desire to save money prevails, making it difficult to persuade them to perform maintenance.
Since the user is trying to save money, we should persuade them by focusing on cost savings. Did you know that the current consumption before and after general maintenance differs by 5-15% (7-10% is the mainstream)? This means that extending the maintenance interval by 500 hours results in wasted power equivalent to the maintenance cost, and the longer the delay, the greater the difference. This is because during the air compressor maintenance cycle, the oil surface accumulates a lot of dust and carbon deposits. If maintenance is delayed, the dust and carbon deposits on the oil surface will increase.
Furthermore, after the lubrication oil's maintenance cycle, the aging process accelerates, producing carbon at a geometrically increasing rate, and delaying maintenance will accelerate the increase in current consumption. Additionally, if the air filter is not replaced promptly after its maintenance cycle, the suction resistance will increase, reducing the air compressor's efficiency.
Everyone should start by persuading users about energy savings when it comes to air compressor maintenance. The most direct and effective method is to compare the current consumption data before and after maintenance. I believe that, except for extremely stubborn users, most users who want to postpone maintenance can be easily persuaded. The user doesn't have an air compressor... and definitely doesn't have a thorough understanding of air compressors. It's understandable that the user wants to save money, so we should persuade them to maintain the equipment from a professional perspective, achieving a win-win situation.
Key points: Persuade the user to maintain the air compressor on time by emphasizing energy savings. Also, explain the potential dangers of delayed maintenance to the air compressor and production safety, making the user understand that delaying maintenance won't save money, but will actually cost more.